FAQ – hotel lock system,fingerprint door lock,keypad lock.

This is a general system that made up of 4 parts. –Card holder– it included hotel staff and guests. –ASTC hotel lock product– each ASTC hotel lock has real-time clock and room ID memory built-in. –Card– the media exist between the holder and doors (ASTC hotel lock) –ASTC Hotel Lock System v9 soft– this is actually card management software. Each card will be programmed and be saved info in such a system. While the card running in the hand of holders, it is check and tracking records available. This system is Not a Property Management System. It has basic door and keycard management function. However we can supply technology document to help you combine it in your exist hotel PMS.

ASTC TECHNOLOGY CO., LTD (‘ASTC’) warrants that our products are free from defects in material and workmanship. Subject to the conditions and limitations set forth below, ASTC will at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Replacement products (5% core parts) will be provided at the time we dispatch goods on an exchange basis, and will be either new or refurbished to be functionally equivalent to new. This warranty does not cover any damage to this product that results from accident, abuse, misuse, actural or personal disaster or any unauthorized disassembly, repair or modification. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or package correctly, or has been sold as second-hand.   TWO YEARS WARRANTY All ASTC products are covered by this warranty for a period of two year from the date of purchased from authorized ASTC distributor/agent: ASTC Hotel Lock System , energy saving switch, room Thermostat, stand-alone keycard lock, and all necessary accessories. Content goes here…

Mifare is a world lead contactless smart card technology developed by NXP . It belongs to Philips Inc. It has following feature. -ISO 14443 TYPE A international standard -13.56MHz frequency -3DES encryption -16 sector for data saving -Contactless 3-10cm To know more please visit http://www.mifare.net/   ASTC RFID hotel lock use Mifare contactless technology.

ASTC are currently looking for suitable security locks dealers, wholesalers and retailers to partner with. After a thorough discussion with our lock business development staff and a proper evaluation, we will sign an agreement which both parties agree on. We will work together with our global partners by providing lock testing service as well as market analysis in order to achieve our common goals.

Every human has a unique set of fingerprint, on average every 500 years there is a chance of having a duplicate fingerprint. Comparing to the 0.3% chance of mutual opening rate that mechanical lock has, fingerprint lock is a lot more secure. Initially fingerprint detection technology is being used for forensic investigation and military information protection purposes. This technology has now been widely used for civilians. In Korea, there are tens of millions of Fingerprint Door Lock users.

All fingers can be registered and stored in the fingerprint lock as long as there is enough tore memory. Our regular lock product can store 100 fingerprint records which is sufficient for most of the security cases. We will also be able to increase the fingerprint lock storage as per clients’ special request.

It is impossible to guarantee no error for digital products. When there is any crucial electrical lock component breakdown or shortage of power supply, the mechanical key can be used for emergence access purpose.

Beside the fingerprint, there is password, RF card, remote control, and mechanical key to unlock. Each unlock method is functioned by different chip, which cannot effect to each other. If one of the unlock method is not working, you still have an option to unlock.

You have to ensure the following things before registration:

1. The fingerprint lock scanner is activated.

2. The fingerprint is clear clean.

3. The fingerprint sensor scanned your fingerprint successfully before you remove your finger from lock.

4. The fingerprint needs to be scanned 2 times on lock for registration.